Identifying data

In compliance with the provisions of Article 10 of Act 34/2002, dated 11 July, regarding Services of the Information Society and E-commerce, the following data are provided: the company to which this website pertains is Ibiza Transit Express SL, whose business address is Avenida Cap Martinet 60, with C.I.F number: B57885618 registered in the Mercantile Register of Ibiza in volume of 283, Section 1B, on page 124, Sheet 12396. Contact e-mail:


Access to and/or use of this portal of Ibiza Transit Express SL grants the status of USER to the person, who accepts the General Conditions of Use listed here regarding such access and/or use. The above-mentioned conditions apply regardless of the General Conditions of Agreement, which, in their case, present an obligatory compliance.

Use of the Portal provides access to multiple information, services, programs or data (hereinafter known as “content”) on the Internet belonging to Ibiza Transit Express SL, the creator of the website, or its licensors to which the USER can access . The USER assumes responsibility for the use of the portal. This responsibility extends to the records needed to access certain services or content. In this record, the USER will be responsible for providing true and lawful information. As a result of this registration, the USER can provide a password, for which they will be responsible, pledging to make diligent and confidential use of it. The USER undertakes to make appropriate use of the content and services (such as chat services, discussion forums or newsgroups) that Ibiza Transit Express SL offers through its website, not using them for, including but not limited to, the following: (I) engaging in illegal, unlawful activities or activities that are contrary to good faith and public order; (Ii) disseminating content or propaganda of a racist, xenophobic, pornographic, illegal character, content or propaganda supporting terrorism or against human rights; (iii) causing damage to the physical and logical systems of Ibiza Transit Express SL, its suppliers or third parties, introducing or spreading computer viruses or any other hardware or software capable of causing the aforementioned damage; (iv) attempting to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages. Ibiza Transit Express SL reserves the right to remove any racist comments and input which violate the respect for the dignity of people, and which are of a discriminatory, xenophobic, pornographic character, which go against youth or childhood, the order or public safety or which, in their opinion, are not suitable for publication. In any case, Ibiza Transit Express SL is not responsible for the opinions expressed by users through forums, chats, or other tools of participation.

Data Protection

Ibiza Transit Express SL complies with the guidelines of the Organic Law 15/1999, dated December 13 on the Protection of Personal Data, Royal Decree 1720/2007, dated December 21, through which the Regulations implementing the Organic Act are approved and other applicable regulations, and seeks to ensure the proper use and handling of personal user data. To do this, along with any form of personal data gathering, in any service that the USER may request from Ibiza Transit Express SL, Ibiza Transit Express SL shall let them know of the existence and acceptance of the conditions of the processing of their data in each case, informing them of the responsibility for the created file, the address of the responsible person, the possibility to exercise their rights of access, rectification, cancellation or opposition, with the purpose of processing and data communications to third parties where appropriate. Moreover, Ibiza Transit Express SL informs that they comply with the Law 34/2002, dated July 11, regarding the Services of the Information and Electronic Commerce Society and that they shall ask for their consent for the processing of their email for commercial purposes at all times.

Intellectual Property

Ibiza Transit Expres SL, by itself or as an assignee, owns all intellectual and industrial property of their website as well as the elements contained therein (including but not limited to, images, sound, audio, video, software or texts, trademarks or logos, color combinations, structure and design, selection of materials in use, computer programs necessary for their operation, access and use, etc.), owned by Ibiza Transit Express SL or its licensors. All rights reserved. Under the provisions of Articles 8 and 32.1, the second paragraph of the Copyright Act, reproduction, distribution, public communication are expressly prohibited, including any means of making available all or part of the contents of this website for commercial purposes, in any form or by any technical means, without the authorization of Ibiza Transit Express SL. The USER undertakes to respect the intellectual and industrial property rights owned by Ibiza Transit Express SL. They will be able to view the portal elements and even print, copy and store them on the hard drive of their computer or any other hardware, provided that it is solely and exclusively for their personal and private use. The USER shall not remove, alter, or manipulate any protection device or security system that is installed on the pages of Ibiza Transit Express SL.

Disclaimer of Warranties and Liability

Ibiza Transit Express SL is not responsible under any circumstances for damages of any kind which may cause, including but not limited to, errors or omissions in the content, lack of availability of the portal or transmission of viruses or malicious programs or harmful content, despite having taken all necessary technological measures to prevent it.


Ibiza Transit Express SL reserves the right to make unannounced changes it deems appropriate on its website, being able to change, delete or add not only the content and the services provided through the same portal but also the way that they are presented or located on the portal.


In the event that contains links or hyperlinks to other Internet sites, Ibiza Transit Express SL shall not exercise any control over such sites and content. Under no circumstances shall Ibiza Transit Express SL be liable for content belonging to another website, nor guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, truthfulness, validity or constitutionality of any material or information contained in any such links or other Internet sites. Similarly, the inclusion of these external links does not imply any association, merger or partnership with the linked entities.

Right of Exclusion

Ibiza Transit Express SL reserves the right to refuse or withdraw access to the portal and/or services offered without prior notice, on its own or via a third party, to those users who violate these Terms of Use.


Ibiza Transit Express SL shall pursue a breach of these conditions and any misuse of its website, exercising all civil and criminal actions that it can by law.


Ibiza Transit Express SL may change at any time these CONDITIONS, which shall be duly published in like form. Until such amendment on the conditions is effected, the published ones shall continue to be in effect.

Law and Jurisdiction

The relationship between Ibiza Transit Express SL and the USER shall be governed by Spanish legislation and any dispute shall be submitted to the Courts and Tribunals of the city of Ibiza.


These conditions apply whether a contract has been made verbally or in writing.

Use of the Vehicle

Unless previously agreed by the Company, the vehicle is not available for the use of the Hirer other than for journeys and times stated.

Driver’s hours and rest periods

The hours agreed with the Company for the operation of any hire(s) must be observed (other than in the case of serious emergency or diversion) so that current regulations governing driver’s hours and rest periods may be complied with. The company reserves the right to curtail or otherwise alter any hire, which does not comply with the relevant regulations.

Seating Capacity

Not more than the maximum number of passengers indicated may be carried on each vehicle.


Normally, written confirmation by the company is the only basis for the acceptance of hiring or subsequent alteration in its terms. Your reservation is not confirmed until you receive your copy of the written confirmation booking.

Cancellation by Hirer

7 days before service NO FEE, between 7-4 days before service 20%, between 4 days and 24 hours before service 50%, less than 24 hours before service 100%.

Cancellation by The Company

In the event of any emergency or force majeure or of any action by the Hirer to vary the agreed conditions unilaterally, the Company may, by returning all monies paid and without further or other liability, cancel the contract.

Route and time variation

Should a vehicle be detained by the Hirer, or taken on a longer journey than contracted journey for, the Company reserves the right to make an additional charge commensurate with the costs incurred. During the hiring, the driver must be the judge of any request for a change of route or time. In any event, when the vehicle(s) depart at the agreed time the Company will not be liable for any loss or injury sustained by a passenger failing to join the vehicle at the appointed time.

Waiting times

Drivers will on no account wait for Hirers and members of their party who fail to join the vehicle at the time appointed. Drivers will wait a maximum of five minutes whilst they attempt to contact the Hirer and if the Hirer and the members of their party do not appear during this period the driver will continue straight to their next appointment and the booking will be charged.


When making a booking with an arrival or departure from the airport please add flight numbers to the bookings so we can accommodate flight delays and changes.

Change of vehicle

The Company reserves the right to provide a larger vehicle than the specified but at no additional charge unless any extra seats are used. The Company reserves the right to substitute other vehicles of similar quality including those of other operators, for all or part of the hiring.

Breakdowns and delays

The Company gives its advice on journey times in good faith but does not guarantee the completion of any journey at a specific time and will not be liable for loss or inconvenience caused by breakdown or other delay.

Passengers’ property

Unless previously agreed with the Company, the driver has discretion as to carriage of passengers’ luggage and its storage. The Company will not accept liability for any damage to or loss of any property, which belongs to the passengers and is left in a vehicle. All articles of lost property recovered from a vehicle will be held at the depot at which the vehicle is based. It is particularly drawn the to Hirer’s notice that theft from parked minibus is on the increase, and no items should be left on seats or in racks when the minibus is unattended.

Conduct of passengers

The driver is responsible for the safety of the vehicle. Any passengers whose conduct is in breach of statutory regulations may be removed on the driver’s authority. The Hirer will be held responsible for the conduct of passengers and for any damage caused to the vehicle by passengers during the hiring. The Company will not accept liability for damage or loss to any passenger entering or leaving the minibus whilst in motion.

Refreshments/ Alcohol

Under no circumstances may alcoholic drinks be consumed on the vehicle without the permission of the Company. It is also illegal to carry or consume alcoholic drinks on a minibus proceeding to or from designated sporting events and permission cannot be given in this case. Other than on a vehicle fitted expressly for the purpose, food and drink, except for small items of confectionery (such as sweets and chocolate), may not be consumed on the vehicle without the prior agreement of the Company or the driver.


We operate a NO SMOKING policy on all our vehicles without exception.

Driver’s working/rest period regulations

The Hirer undertakes to abide by all statutory requirements and regulations which may in any way affect the journey in question and especially the regulations in respect of Driver’s Hours. Drivers are familiar with these regulations and whilst they will conform with reasonable requests of passengers (as to the reasonableness of which the driver alone shall be the judge) they will as far as circumstances permit, depart from the destination or from intermediate stopping places at times agreed beforehand (or specified by the driver) and to ensure compliance with the regulations will on no account wait for members of the party who may have failed to join the vehicle at the time appointed. The Company declines liability for loss, inconvenience or damage arising from failure to convey any such member of the party.


All Hirers and individual passengers are recommended to obtain insurance for those items, where save for the negligence, the Company’s liability is limited (such as delay or luggage).

The Minibuses

Please be aware that our minibuses are 7 meters long and 2.5 wide. This means that some locations may not be accessible with our vehicles. In this case we advise ensuring a pick up and drop off location that can be accessed that is chosen.

Share location

Some Villas and locations in Ibiza can be difficult to find due to the lack of proper signage and addresses in Ibiza. In this case we advise the Hirer to add as much detail as possible into our booking forms or if possible to share the location with the driver allocated to the booking via whatsapp or we advise downloading the app waze.

Conduct of Passengers

We will not tolerate any abusive behaviour towards our staff at any time, any such incident can result in immediate cancellation of the service you have requested and you may lose any deposit paid. The driver is responsible for the safety of the vehicle. Any passengers whose conduct is in breach of statutory regulations will be removed on the driver’s authority. The hirer will be responsible for all damages caused to the vehicle by passengers during the hiring.


We reserve the right to change our prices at any time without prior notice; you are advised to confirm the cost at the time of placing your booking.


Animals will not be carried on any vehicle, except guide dogs.


We reserve the right to charge a valeting charge for any soiling/sickness in our vehicles or damages made by the hirer.